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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Martinez

March 29, 2024

5  out of  5 rating by Maria Martinez
"Leslie muy amable y atenta"
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Susan Bassinger

March 29, 2024

5  out of  5 rating by Susan Bassinger
"I am a recent customer and let me tell ya these women go above and beyond their duties. Also lots of fun to chat with! Life long customer here. Thanks ladies!"
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Kenan Wells

March 27, 2024

5  out of  5 rating by Kenan Wells
"Leslie, Stephanie & Cecy were so friendly and helpful! I'm so glad I stopped by their office!"
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betito fishywaka

March 22, 2024

5  out of  5 rating by betito fishywaka
"gracias leslie por su ayuda, todas mis hijas están aquí."
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Christine Trinh

March 22, 2024

5  out of  5 rating by Christine Trinh
"The women here, especially Ruhama, always do a phenomenal job in making me feel cared for and that I understand my policies and coverage very well. I’ve been a happy customer for 4 years 😄"
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Thomas Tavenner

March 18, 2024

5  out of  5 rating by Thomas Tavenner
"i had the pleasure of speaking with Rhuhama Mccoy with updating insurances with Statefarm and she most helpful and professional. I recommend Cecy Diaz office for any insurance needs. Kind regards, Thomas T"
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Debra Williams

March 15, 2024

5  out of  5 rating by Debra Williams
"I have been with this State Farm Office since 1995. Tamara is amazing! She goes above & beyond to help me with all my insurance needs. It is always a pleasure to work with her!!! Thank You for everything!!!"
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Ed Melgar

March 14, 2024

5  out of  5 rating by Ed Melgar
"Spoke with Amaris about getting a new agent. My past agent's office never picked up the phone, and it was very hard to conduct business. Amaris was very understanding, professional, and helpful. She made made my transition to Cecy Diaz Win office a breeze. Amazing job, Amaris. Now, I am very happy after being with State Farm for over 20 years. Also, agent Tamara Wood is amazing. She did my renters insurance, contacted the new property, and moved my account to my new address. She was so professional, concerned that I received the proper coverage. Amazing 👏 kudos to everyone. The best of the best 👌."
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Dinya Sulaivani

March 14, 2024

5  out of  5 rating by Dinya Sulaivani
"we switched over policies Kay & Nayeli were very helpful to quickly get things done and hand over the best policy for us thank you ladies appreciate all the help!"
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Shantina Whitfield

March 8, 2024

5  out of  5 rating by Shantina Whitfield
"Cecy Diaz Win- State Farm agency the staff is the best, every time I have a question, they answer the question and propose solutions, that satisfy my insurance needs for my family household."
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Samantha Mouton

March 3, 2024

5  out of  5 rating by Samantha Mouton
"Cecy is an exceptional professional when it comes to explaining the importance of life insurance for families. She genuinely understands and effectively communicates the specific needs that individuals and their families have. I highly recommend scheduling an appointment with her to find the perfect life insurance coverage for both your current and future family. Her expertise and guidance will ensure that you make the right choice to protect your loved ones and secure your future."
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Jihan sindy

February 22, 2024

5  out of  5 rating by Jihan sindy
"Exceptional and very helpful service from both Kay and Nayeli. They were able to assist in straightening out my car insurance concerns and were very straightforward. No hassle, great communication, and great service. I would recommend them to anyone."
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Bobby J

February 21, 2024

1  out of  5 rating by Bobby J
"Updated 2-18-2024: This agent doesn’t return phone calls. Not sure why, but It’s the 2nd time this has happened. In addition, a coverage was added onto my policy without my authorization or approval and STILL has NOT been deleted yet after multiple requests over two months. BEWARE SLOW CLAIMS SERVICE:! After filing a claim in December when my vehicle was stolen, it took State Farm Claims Dept 7 weeks and 3 days to settle the claim. That is ridiculous (huge understatement). This SLOW claims service also cost State Farm an extra $350 in claim expenses for my rental vehicle and cost me $148 out of pocket. Absolutely TERRIBLE claims service. Their adjuster tried to short pay the original estimate by 33%, and then eventually the repair center gave up and discounted a legitimate estimate by 25% just so they could release my brochure that had been fully repaired for 3 weeks to me. That is a classic example of BAD FAITH by their claims department that cost both State Farm and myself substantial additional money. WHY would anyone choose STATE FARM OR THIS AGENCY TO PURCHASE INSURANCE? ORIGINAL REVIEW October 2023: Very impressive service provided by knowledgeable agents and office staff. Phone calls are answered immediately during normal business hours and I had the information including pricing and a coverage improvement recommendation that I needed to help with a buying decision between 2 different vehicles in less than 5 minutes. Highly recommend this State Farm agent. They’re the best that I’ve found in Arlington and it’s not even close!"
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gaby ruiz

February 19, 2024

5  out of  5 rating by gaby ruiz
"Excellent service!!!. Very very nice people"
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melissa zarate

February 16, 2024

5  out of  5 rating by melissa zarate
"Excellent service over the phone!!! Alexis has great customer service and she would answer all questions about my car insurance. I love how specific she explained my policy in details. Lupe did an excellent job on explaining my life insurance policy and making me understand it a bit better. Great communication with these two ladies."
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Waris Hakimi

February 15, 2024

5  out of  5 rating by Waris Hakimi
"A friendly and great team I ever meet. I am about to move my insurance with a fair price. This location deserves more than 5 Star. Tamara and her great team help me a lot."
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Nasim Darya

February 15, 2024

5  out of  5 rating by Nasim Darya
"Absolutely amazing service! Very prompt and friendly communication! The process was extremely easy. Tamara and her team have so much experience and are truly happy to help."
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February 6, 2024

5  out of  5 rating by Chris
"Very happy to have finally switched my insurance, saving a lot of money now with Cecy Diaz Win State Farm. Alexis was great and helped me through everything."
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February 5, 2024

5  out of  5 rating by SuuZQu
"Was paying way too much for just auto insurance from Allstate and so our friendly neighborhood State Farm agent Alexis Taylor from Cecy Diaz Win location helped us bundle and save <3 we got auto, renters and amongst other things, still end up paying less than what we were paying for at All state for JUST auto insurance! Would highly recommend switching to State Farm and if you’re in the Arlington area, go to this location and ASK FOR ALEXIS TAYLOR <33333"
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And the People spoke

January 26, 2024

5  out of  5 rating by And the People spoke
"every issue I’ve had gets resolved by Cecy’s team without issues. You get the information you need, they’re professional, and always so kind!"
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Guadalupe Arvizu

January 25, 2024

5  out of  5 rating by Guadalupe Arvizu
"Amaris gracias x su ayuda y sobre todo con la amabilidad que atiendes 👏🏼"
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Elijah Guerra

January 24, 2024

5  out of  5 rating by Elijah Guerra
"Amaris was very helpful and kind. They also always get things taken care of."
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January 24, 2024

5  out of  5 rating by LOREN LOWY
"Had my annual review of my policies explaining in more detail what coverages I have. I was very pleased knowing that I have more coverage than I thought! Very professional conversation."
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Teresa Shaw

January 23, 2024

5  out of  5 rating by Teresa Shaw
"Great service and great price. Lupe is awesome"
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Dixie Garcia

January 18, 2024

5  out of  5 rating by Dixie Garcia
"Thank you Alexis for signing me up for renters insurance and allowing me to get discounts on auto insurance and for your great customer service"